A word search puzzle about customer service skills and training. This is a fun and educational activity that challenges participants to find and circle specific words relating to customer service skills and training within a grid of letters. Hidden within this grid are relevant words and terms associated with customer service skills and training.
Words included:
Communication
Active
Listening
Problem
Solving
Empathy
Patience
Adaptability
Conflict
Resolution
Product
Knowledge
Sensitivity
Service
Recovery
Training
About this item
This resource is the perfect assessment tool when teaching about diversity and inclusion. There are ten multiple choice questions that explore the terminology relating to deep learning.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Diversity and Inclusion - Multiple Choice Quiz’
Answer sheet for teacher included
About this item
This resource is the perfect assessment tool when teaching about customer service skills and training. There are ten multiple choice questions that explore the terminology relating to customer service skills and training.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Customer Service Skills and Training - Multiple Choice Quiz’
Answer sheet for teacher included
Word search focused on introducing the key words relating to consumer laws. This is a perfect bell ringer activity for students to begin learning about the importance of consumer laws and how they can impact how a business operates.
Key words:
Consumer
Protection
Product
Safety
Warranty
Rights
Fair
Trading
Fraud
Complaints
Price
Transparency
Advertising
Standards
Laws
Return
Policies
Word search focused on introducing the key words relating to expanding a business. This is a perfect bell ringer activity for students to begin learning about the terminology that relates to expanding a business.
Key words:
Growth
Strategy
Market
Expansion
Diversification
Scaling
Geographic
Reach
Capital
Product
Line
Extension
Strategic
Alliances
Research
Competitive
Analysis
About this item
This resource is the perfect assessment tool when teaching about porter’s five forces. There are ten multiple choice questions that explore the terminology relating to porter’s five forces.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Porter’s Five Forces - Multiple Choice Quiz’
Answer sheet for teacher included
A word search puzzle about competitive advantage, this is a fun and educational activity that challenges participants to find and circle specific words relating to competitive advantage in business within a grid of letters. Hidden within this grid are relevant words and terms associated with competitive advantage.
Words included:
Differentiation
Leadership
Market
Position
Innovation
Branding
Customer
Loyalty
Market
Segmentation
Strategic
Alliances
Supply
Efficiency
Intellectual
Property
Market
Niche
Operational
Excellence
A word search puzzle about operations strategy. This is a fun and educational activity that challenges participants to find and circle specific words relating to operation strategy within a grid of letters.
Words included:
Process
Optimization
Efficiency
Capacity
Planning
SupplY
Management
Quality
Lean
Cost
Resource
Allocation
Technology
Aadoption
Performance
Measurement
Continuous
Improvement
Competitive
Advantage
A word search puzzle about outsourcing and offshoring. This is a fun and educational activity that challenges participants to find and circle specific words relating to outsourcing and offshoring within a grid of letters.
Words included:
Cost
Savings
Third
Party
Providers
Global
Workforce
Strategic
Business
Outsourcing
Labor
Arbitrage
Offshore
Locations
Quality
Control
Assessment
Vendor
Management
Scalability
A word search puzzle about recruitment strategies. This is a fun and educational activity that challenges participants to find and circle specific words relating to recruitment strategies within a grid of letters. Hidden within this grid are relevant words and terms associated with recruitment strategies.
Words included:
Talent
Sourcing
Job
Candidate
Screening
Interviews
Skills
Assessment
Recruitment
Marketing
Employer
Branding
Diversity
Hiring
Employee
Referrals
Onboarding
Process
Social
Media
About this item
This resource is the perfect assessment tool when teaching about interviewing and selection. There are ten multiple choice questions that review the terminology relating to interviewing and selection.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Interviewing and Selection - Multiple Choice Quiz’
Answer sheet for teacher included
About this item
This resource is the perfect assessment tool when teaching about operations strategy. There are ten multiple choice questions that explore the terminology relating to operations strategy.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Operations Strategy - Multiple Choice Quiz’
Answer sheet for teacher included
About this item
This resource is the perfect assessment tool when teaching about sustainability. There are ten multiple choice questions that explores the terminology related to sustainability.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Sustainability - Multiple Choice Quiz’
Answer sheet for teacher included
About this item
This resource is the perfect assessment tool when teaching about workforce planning. There are ten multiple choice questions that explore the terminology relating to workforce planning.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Workforce Planning - Multiple Choice Quiz’
Answer sheet for teacher included
About this item
This resource is the perfect assessment tool when teaching about whistleblowing. There are ten multiple choice questions that explore the terminology relating to whistleblowing.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Whistleblowing - Multiple Choice Quiz’
Answer sheet for teacher included